The Team

About Hylton Medical Group

Hylton Medical Group is a small, friendly practice providing General Medical Services to its registered patients under a GMS contract.

Dr Khalidi is the sole Partner, and he is supported by clinical and administration teams. The practice team delivers services to its 5150 patients, mostly in the West locality of Sunderland with pockets of patients in the East, North and South localities also.  We work from one location, in purpose built health centre premises in the centre of Sunderland, adjacent to the main hospital.

The Practice aims to deliver excellence in medical practice and patient care, ensuring the clinical, professional and personal development of each team member, working with people it serves through good communication and patient education, whilst managing human, financial and structural resources efficiently and effectively.

It aims to preserve the values of traditional general practice, whilst making the most of the opportunities afforded by the present GP Contract and other developments in the National Health Service and aspires to:

  • maintain a professional but patient-friendly, caring environment within the group and all its activities.
  • provide excellent clinical services and practice evidence based medicine
  • develop an integrated team approach to the delivery of patient care and services, also to encourage a similar approach to the decision-making process within the group.
  • provide a framework and culture that will ensure clinical, professional and personal development of both team and individual.
  • provide clinical services based on population needs, and are of the highest quality with local accessibility wherever possible.
  • be proactive in the delivery of health education, working in partnership with patients.
  • work in partnership with Sunderland Clinical Care Group (CCG) and Department of Health (DoH) to support the development and delivery of services which work towards the health improvement of the practice population.

There are weekly practice meetings which tend to rotate between Business Meetings, Clinical Meetings, Terminal Care, Referral and Incident Management.

It achieve high Quality and Outcome Framework (QOF) scores (target 545 – achievement 537.79) – as a practice we are looking “beyond QOF” and our long term aim is to offer the very best quality care to our patients within our surgery and, by using our influence in the wider health community, to improve interface and secondary care services. The practice is engaged in the work of the Sunderland Clinical Commissioning Group.

Practice Population

 The practice population includes the following groups:

  • White British
  • Asian, Persian, Eastern European and Black ethnic backgrounds
  • Higher than average percentage of students
  • Higher than average percentage of patients with long term conditions
  • Higher than average prevalence of Diabetes, COPD and Asthma

What we do well

 Waiting times

  • Care provided by nurses
  • Antibiotics Prescribing
  • Cephalosporin’s/quinolones prescribing
  • Smoking
  • AF
  • Cancer Screening
  • Call times
  • QOF
  • General Flu uptake
  • Smoking Cessation

Challenges

 GP Recruitment

  • CQC inspection
    • Safe                      – Good
    • Effective            – Good
    • Caring                  – Good
    • Responsive      – Good
    • Well-led             – Good
  • Socio-economic deprivation
  • Flu uptake for <18s
  • Providing patients with an appointment for their GP of choice

Prescribing:
The Pharmacist’s responsibility includes, adding discharge medications to patient notes, medication reviews; including home visits, optimising prescribing, drug safety audits etc.
–Positive Outlier for Antibiotic and Tramadol Prescribing

– Seasonal Flu uptake:

RISK Target Achievement
CHD 96% 94%
STROKE 95% 86%
DIABETES 95% 96%
COPD 97% 98%
65+ 75% 71%
CANCERS 80% 60%

Diagnostic Imaging Referrals:

Radiography

Ultrasound

CT

Pilots:

Enhanced Cancer care reviews
Low dose CT screening for lung cancers
Domestic Violence Project
CRP point of care testing

Encouraging Healthy Lifestyle: Lead by GP – delivered by practice Nurses and Health Care Assistant

NHS Health Checks

Smoking Advisors

Weight Management

Well man & Well Woman clinics

Sexual Health: Delivered by GP and Practice Nurses

IUD

Depo Contraceptives
HRT

Pill checks

Patient Participation:

The Practice Patient Participation Group (PPG) is advertised in the waiting room and on prescriptions (FP10s).  Individual patients are opportunistically approached to encourage them to join the group.  Our website and leaflets are also used to promote the PPG).

Opening Times:

Monday – Friday 8.00am – 6.00pm

Extended access via Locality Scheme.

Practice Team

The practice team includes:

  • 1 GP director
  • 2 long term locum GP’s
  • Practice pharmacist
  • 1 Advanced Nurse Practitioner
  • 2 practice nurses prescribers
  • 1 Health Care Assistant
  • Practice Manager
  • Team of 7 highly skilled administrators

Career Development

We believe that all staff within Hylton Medical Group should develop their careers and skills.  We have an annual Practice Appraisal System in place in which development wishes are identified and these are matched with the development needs of the practice.

We have a range of skilled staff in addition to the qualified doctors at our practice. You can find out more about our dedicated team on this page:
The Doctors 

GP Senior Partner

Dr Basim Khalidi (Male) MBCHB, DRCOG, DFFP, DIP, CL HYP
Dr Khalidi qualified in 1978 in Ain Shams. His special interests include; Obstetrics, Gynaecology, Diabetes, Family Planning, Clinical Hypnosis & Accupuncture.

We have 2 long term locums assisting Dr Khalidi with clinical sessions.

The Nurses

Vikki Mulley (Advanced Nurse Practitioner)

Vikki joined us 1st August 2019. Vikki qualified 2004 Spending 4 years working in the accident and emergency department then going onto practice nursing from 2008.  From there Vikki has worked in several practices whilst progressing her skills up to that of an Advanced Nurse Practitioner gaining her Masters Msc in 2019.  We welcome Vikki to the team and think she will deliver a great service to our service users.

Senior Nurse Prescriber

Senior Nursing Prescriber Jane Richardson RGN, ONC, BSC Hon NURS
Jane qualified in 1984 and has gone on to qualify as a Nurse Prescriber which mean she can prescribe any medicine for any medical condition within their competence, including some controlled drugs for specified medical conditions. Jane also specialises in Chronic Disease Management covering clinics such as: COPD/Diabetes/Heart Disease/Asthma etc on a background of Orthopaedic and District Nursing. Jane joined the practice in 2005 after 4 years with another practice.

Nurse Prescriber

Nursing Prescriber Sue Goldsmith RGN DON BSc (Hons)
Sue qualified in 1985 and is also a qualified Nurse Prescriber and also specialises in Chronic Disease Management on a background of Elderly Care, Opthalmics, Occupational Health, Intensive Care and Orthopaedics.

Health Care Assistant

Health Care Assistant

Julie Howard is our new Health Care Assistant.  Julie has enrolled onto the career start HCA programme.  Julie will be carrying out phlebotomy, new patient checks, BP and CVD checks from Jan 2017.  Julie has been with the practice since 1991 in an administrative role and is about to progress even further having recently enrolled onto the Trainee Nursing Associate Programme.

Other Health Care Staff

Wendy Duffy (Practice Pharmacist)

Wendy assists the clinical team in ensuring we are delivering safe prescribing in line with legislation and local guidelines.  Wendy handles all prescribing queries in the practice, dealing with discharge medications, adding items from clinical correspondence, audits and safety reviews including monitoring checks for certain medications.  Wendy carries out medication reviews both in the practice and can do visits to the patient home and care homes.  Wendy

 

Pallion Midwife Team – 5341477
Pallion District Nurses – 5026426
Administration Team

Business Manager / Clinical Systems Manager

Business/Practice  Manager / Clinical Systems Manager

Business Manager / Clinical Systems Manager – Kelly Hardy
Kelly has been “acting up” as Practice Manager since the previous manager left in May 2015 and became official Practice Manager in April 2016.  Kelly has overall responsibility for the running of the office and staffing including clinics, updating protocols and policies etc.  Ensuring staff and patients are accommodated to in a safe and dignified setting.
Kelly joined the practice in 2009 after 9 years with another local practice and from a background in nursing and corporate hospitality.

Medical Secretary

Medical Secretary Lynne McKenzie has been with the practice for over 24 years.  Lynne shares her role with Gill as practice secretary being responsible for all patient/hospital correspondence following referral.  Lynne is also responsible for patient reports, be it solicitors reports, HVG medicals and personal letters.

Medical Secretary

Medical Secretary Gill Kerr has been with the practice since 1991. Gill is responsible for patients having their referrals arranged and chasing up any correspondence relating to their follow up.  Gill also has responsibility for the registration of new patients including new babies.  Gill joins the practice after previously worked in the private medical setting.

Administrator / Coding Clerk

Administrator Jean Morgan has been with the practice since 2004 after 3 years with another practice.  Jean is on of the practices lead coders with a wealth of experience in this area.

Executive Assistant

Administrator Victoria Stamp joined the practice in 2006.  Victoria is responsible for recording and documenting Palliative Care, Safeguarding and child health information as well as child hood vaccine clinics.

Administrator

Administrator Pauline Pike joined the practice in 2007. Pauline has responsibility for the majority of the recalls for the practice.  She ensures patients are invited for their reviews when due and is responsible for all admin relating to their condition.  Pauline previously worked at another GP for 3 years.

Medicines Optimisation Administrator

Samantha is the most recent to join us in June 2015.  Samantha takes the lead with prescribing in the practice liaising with our pharmacist Wendy to ensure safe prescribing for our service users.  Samantha works to ensure those that are due for reviews and checks are seen in a timely manner and monitors this consistently.  Samantha comes from an orthodontics background with experience in customer care and data input.

BROGAN WATSON (Milltech)
Brogan is our Medical Administration apprentice (joining Oct 2017) she has completed her NVQ2&3 whilst here and is now working towards her NVQ in Medical Administration.  Brogans main role at the practice is reception desk and mail processing, coding, scanning of all mail and electronic transfers. Brogan has adapted to the role and the team seamlessly and is an asset to our team.

 

ATTACHED STAFF:

District Nursing Team – Led by Catherine Wharton

The District Nursing Team provide home nursing care.

Health Visitors and Nursery Nurses

Midwife – Led by Katrina Dowell,  Central Team based @ Pennywell Health Centre

The Midwife runs our antenatal clinic and provides care during pregnancy.

 

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