The Team

About Hylton Medical Group

Hylton Medical Group is a small, friendly practice providing General Medical Services to its registered patients under a GMS contract.

Dr Khalidi is the sole Partner, and he is supported by clinical and administration teams. The practice team delivers services to its 5250 patients, mostly in the West locality of Sunderland with pockets of patients in the East, North and South localities also.  We work from one location, in purpose built health centre premises in the centre of Sunderland, adjacent to the main hospital.

The Practice aims to deliver excellence in medical practice and patient care, ensuring the clinical, professional and personal development of each team member, working with people it serves through good communication and patient education, whilst managing human, financial and structural resources efficiently and effectively.

It aims to preserve the values of traditional general practice, whilst making the most of the opportunities afforded by the present GP Contract and other developments in the National Health Service and aspires to:

  • maintain a professional but patient-friendly, caring environment within the group and all its activities.
  • provide excellent clinical services and practice evidence based medicine
  • develop an integrated team approach to the delivery of patient care and services, also to encourage a similar approach to the decision-making process within the group.
  • provide a framework and culture that will ensure clinical, professional and personal development of both team and individual.
  • provide clinical services based on population needs, and are of the highest quality with local accessibility wherever possible.
  • be proactive in the delivery of health education, working in partnership with patients.
  • work in partnership with Sunderland Clinical Care Group (CCG) and Department of Health (DoH) to support the development and delivery of services which work towards the health improvement of the practice population.

There are weekly practice meetings which tend to rotate between Business Meetings, Clinical Meetings, Terminal Care, Referral and Incident Management.

It achieve high Quality and Outcome Framework (QOF) scores (target 545 – achievement 537.79) – as a practice we are looking “beyond QOF” and our long term aim is to offer the very best quality care to our patients within our surgery and, by using our influence in the wider health community, to improve interface and secondary care services. The practice is engaged in the work of the Sunderland Clinical Commissioning Group.

Practice Population

 The practice population includes the following groups:

  • White British
  • Asian, Persian, Eastern European and Black ethnic backgrounds
  • Higher than average percentage of students
  • Higher than average percentage of patients with long term conditions
  • Higher than average prevalence of Diabetes, COPD and Asthma

What we do well

 Waiting times

  • Care provided by nurses
  • Antibiotics Prescribing
  • Cephalosporin’s/quinolones prescribing
  • Smoking
  • AF
  • Cancer Screening
  • Call times
  • QOF
  • General Flu uptake
  • Smoking Cessation

Challenges

 GP Recruitment

  • CQC inspection
    • Safe                      – Good
    • Effective            – Good
    • Caring                  – Good
    • Responsive      – Good
    • Well-led             – Good
  • Socio-economic deprivation
  • Flu uptake for <18s
  • Providing patients with an appointment for their GP of choice

Vulnerable Groups:

See Appendix 1

Age Demographics:

See Appendix 2

 Patient Survey results:

See Appendix 3

Prescribing:
The Pharmacist’s responsibility includes, adding discharge medications to patient notes, medication reviews; including home visits, optimising prescribing, drug safety audits etc.
–Positive Outlier for Antibiotic and Tramadol Prescribing

–Negative Outliner for Laxative Prescribing

ED Attendances & Emergency Admissions:

See Appendix 4

 Seasonal Flu uptake:

RISK Target Achievement
CHD 96% 94%
STROKE 95% 86%
DIABETES 95% 96%
COPD 97% 98%
65+ 75% 71%
CANCERS 80% 60%

GP Referral rates:

See Appendix 5

Key Performance Indicators

See Appendix 6

Diagnostic Imaging Referrals:

Radiography

Ultrasound

CT – in discussion – via referral as is MRI

Encouraging Healthy Lifestyle: Lead by GP – delivered by practice Nurses and Health Care Assistant

NHS Health Checks

Smoking Advisors

Weight Management

Well man & Well Woman clinics

Sexual Health: Delivered by GP and Practice Nurses

IUD

Depo Contraceptives
HRT

Pill checks

Patient Participation:

The Practice Patient Participation Group (PPG) is advertised in the waiting room and on prescriptions (FP10s).  Individual patients are opportunistically approached to encourage them to join the group.  Our website and leaflets are also used to promote the PPG).

Opening Times:

Monday – Friday 8.00am – 6.00pm

Extended access via Locality Scheme.

Practice Team

The practice team includes:

  • 2 long term locum GPs
  • Practice pharmacist
  • 2 practice nurses prescribers
  • 1 Health Care Assistant
  • Practice Manager
  • Team of 7 highly skilled administrators

Career Development

We believe that all staff within Hylton Medical Group should develop their careers and skills.  We have an annual Practice Appraisal System in place in which development wishes are identified and these are matched with the development needs of the practice.

 

We have a range of skilled staff in addition to the qualified doctors at our practice. You can find out more about our dedicated team on this page:
The Doctors 

GP Senior Partner

Dr Basim Khalidi (Male) MBCHB, DRCOG, DFFP, DIP, CL HYP
Dr Khalidi qualified in 1978 in Ain Shams. His special interests include; Obstetrics, Gynaecology, Diabetes, Family Planning, Clinical Hypnosis & Accupuncture.

We have 2 long term locums assisting Dr Khalidi with clinical sessions.

The Nurses

Senior Nurse Prescriber

Senior Nursing Prescriber Jane Richardson RGN, ONC, BSC Hon NURS
Jane qualified in 1984 and has gone on to qualify as a Nurse Prescriber which mean she can prescribe any medicine for any medical condition within their competence, including some controlled drugs for specified medical conditions. Jane also specialises in Chronic Disease Management covering clinics such as: COPD/Diabetes/Heart Disease/Asthma etc on a background of Orthopaedic and District Nursing. Jane joined the practice in 2005 after 4 years with another practice.

Nurse Prescriber

Nursing Prescriber Sue Goldsmith RGN DON BSc (Hons)
Sue qualified in 1985 and is also a qualified Nurse Prescriber and also specialises in Chronic Disease Management on a background of Elderly Care, Opthalmics, Occupational Health, Intensive Care and Orthopaedics.

Health Care Assistant

Health Care Assistant

Julie Howard is our new Health Care Assistant.  Julie has enrolled onto the career start HCA programme.  Julie will be carrying out phlebotomy, new patient checks, BP and CVD checks from Jan 2017.  Julie has been with the practice since 1991 in an administrative role.

Other Health Care Staff

Pallion Midwife Team – 5341477
Pallion District Nurses – 5026426
Administration Team

Business Manager / Clinical Systems Manager

Business Manager / Clinical Systems Manager

Business Manager / Clinical Systems Manager – Kelly Hardy
Kelly has been “acting up” as Practice Manager since the previous manager left in May 2015.  Kelly has overall responsibility for the running of the office and staffing including clinics, updating protocols and policies.  Ensuring staff and patients are accommodated to in a safe and dignified setting.
Kelly joined the practice in 2009 after 9 years with another local practice and background in nursing and corporate hospitality.

Medical Secretary

Medical Secretary Lynne McKenzie has been with the practice for over 24 years.  Lynne shares her role with Gill as practice secretary being responsible for all patient/hospital correspondence following referral.  Lynne is also responsible for patient reports, be it solicitors reports, HVG medicals and personal letters.

Medical Secretary

Medical Secretary Gill Kerr has been with the practice since 1991. Gill is responsible for patients having their referrals arranged and chasing up any correspondence relating to their follow up.  Gill also has responsibility for the registration of new patients including new babies.  Gill joins the practice after previously worked in the private medical setting.

Administrator / Coding Clerk

Administrator Jean Morgan has been with the practice since 2004 after 3 years with another practice.  Jean is on of the practices lead coders with a wealth of experience in this area.

Receptionist

Administrator Victoria Stamp joined the practice in 2006.  Victoria is responsible for recording and documenting Palliative Care, Safeguarding and child health information as well as child hood vaccine clinics.

Administrator

Administrator Pauline Pike joined the practice in 2007. Pauline has responsibility for the majority of the recalls for the practice.  She ensures patients are invited for their reviews when due and is responsible for all admin relating to their condition.  Pauline previously worked at another GP for 3 years.

Medical Administrator

Prescription Admin Lead

Aliesha joins us following a successful year on an apprenticeship.  She has excelled in all aspects of medical admin in such a short amount of time.  Aliesha is the admin lead for prescribing in the practice.  Aliesha also has retail and customer service experience.

Data Input Officer

Data Input / Coding

Samantha is the most recent to join us in June 2015.  Samantha takes the lead with mail processing, coding, scanning of all mail and electronic transfers.  She comes from an orthodontics background with experience in customer care and data input.

ATTACHED STAFF:

District Nursing Team – Led by Catherine Wharton

The District Nursing Team provide home nursing care.

Health Visitors and Nursery Nurses

Midwife – Led by Katrina Dowell,  Central Team based @ Pennywell Health Centre

The Midwife runs our antenatal clinic and provides care during pregnancy.

 

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